Welcome to the website of Symbiotica Speciality Ingredients Sdn Bhd (Company No. 200101007420 (543176-K)) (“Symbiotica”). By accessing or using this website (the “Site”), you agree to comply with and be bound by the following Terms and Conditions. Please read these Terms carefully. If you do not agree with any part of these Terms, please refrain from using the Site.

1. General Information

1.1. This Site is operated by Symbiotica, a company registered in Malaysia.  

1.2. These Terms and Conditions govern your use of the Site and any services provided by Symbiotica through the Site.

2. Use of the Site

2.1. You may use the Site for information, submitting enquiries, and completing forms related to Symbiotica’s products, suppliers, careers, and general enquiries.  

2.2. You agree to use the Site for lawful purposes only and in a manner that does not infringe the rights of, or restrict or inhibit the use of the Site by, any third party.

3. Intellectual Property

3.1. All content, trademarks, logos, and materials on the Site are the intellectual property of Symbiotica unless otherwise specified.  

3.2. Unauthorized use, including reproduction, distribution, or republication of any materials on the Site, is prohibited without prior written consent from Symbiotica.

4. Product Information

4.1. The product information provided on the Site is for informational purposes only. Availability and specifications may vary by region.  

4.2. Symbiotica reserves the right to modify or discontinue any products or services at any time without notice.  

4.3. Nothing on the Site constitutes an offer to sell products in any specific jurisdiction.

5. Data Collection and Privacy

5.1. Symbiotica collects and processes personal information in accordance with its [Privacy Policy], available on the Site.  

5.2. By submitting personal information via the Site, you consent to its collection and use as described in the Privacy Policy.

6. Disclaimer of Warranties

6.1. The Site is provided on an “as is” and “as available” basis. Symbiotica makes no warranties, express or implied, regarding the operation of the Site or the information, content, or products available on it.  

6.2. Symbiotica does not guarantee that the Site will be error-free, uninterrupted, or that defects will be corrected.

7. Limitation of Liability

7.1. To the fullest extent permitted by law, Symbiotica shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use or inability to use the Site, including reliance on any information provided on the Site.  

7.2. Symbiotica shall not be liable for any loss or damage resulting from electronic communication failures, including transmission errors, technical malfunctions, or unauthorized access.

8. Third-Party Links

8.1. The Site may contain links to third-party websites or services not owned or controlled by Symbiotica.  

8.2. Symbiotica assumes no responsibility for the content, privacy policies, or practices of third-party websites. Users are encouraged to review the terms and conditions of any linked websites.

9. Export Compliance

9.1. Symbiotica complies with applicable export laws and regulations. By using the Site, you confirm that you are not located in a restricted country or subject to any export restrictions or sanctions.  

9.2. Any sale or transfer of Symbiotica’s products must comply with applicable export laws. Symbiotica reserves the right to refuse service to users who violate export compliance regulations.

10. Governing Law

10.1. These Terms and Conditions are governed by and construed in accordance with the laws of Malaysia.  

10.2. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.

11. Changes to the Terms

11.1. Symbiotica reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on this page. Continued use of the Site after any modifications constitutes acceptance of the revised Terms.